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Open your mhd8 terms with confidence

Our Terms & Conditions explain how your account, wallet, promos and lobby access work before you open an account.

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mhd8 Open your mhd8 terms with confidence
CONTACT ROUTES

Browse contact paths for terms

Questions about the Terms & Conditions should reach the team that can see account records, wallet entries and policy versions.

Live chat terms desk Use live chat for clause questions tied to your signed-in account. We can point you to the current Terms & Conditions, check wallet entries against the account rules and tell you what evidence is needed.
Email policy request Email support when your question needs a written trail, such as a dispute, account-name correction or promo term query. Include dates, payment method, game title if relevant and the term you want checked.
Account change path For changes to email, phone, password or wallet details, contact support from the signed-in account where possible. We may pause the change until identity and ownership checks match the Terms & Conditions.
ACCOUNT CARE

Switch settings under clear terms

Our Terms & Conditions connect account access with data handling, cookies, security and record retention.

Data handling

The terms explain why we collect account details, login records, payment references and support messages. We use them to run the account, resolve disputes, check wallet activity and meet lawful requests where they apply.

Cookie clauses

Cookie clauses cover session tokens, region display and basic site measurement. You can adjust browser settings, but some account screens may not work if the session cookie needed for signed-in access is blocked.

Account security

Security terms require accurate details, private passwords and prompt contact if you see access you do not recognise. We may lock sensitive actions while checks are completed to protect the account record.

Retention record

Retention wording explains that wallet, support and verification records may be kept for a lawful period after closure. We remove or anonymise records when they are no longer needed for those purposes.

Request changes

If a term affects your account details, ask support for a correction path. We will compare your request with saved records, then confirm the change or explain why it cannot be made.

Policy changes

When Terms & Conditions change, the page date and wording are updated before the new text applies. Continued account use after the change means you accept the revised terms where local law permits.

Explore answers on account terms

These answers focus on the Terms & Conditions that govern your account, wallet, promos and access to the lobby. They do not replace the full policy text, but they show how we apply key clauses when you open an account, request support, change details or query a transaction. If a clause and an FAQ answer differ, the Terms & Conditions page controls.

They apply when you create an account, sign in, use the wallet, enter promos, contact support or access any lobby area. Eligibility depends on local law and is available where local law permits.

Yes. We may update clauses for account security, payment handling, promo wording or legal reasons. When we update the page, the revised wording applies from the stated date, subject to local law.

Keep your name, contact details, payment references and login credentials accurate and under your control. If details are wrong, withdrawals, account changes or disputes may be delayed while support checks ownership.

Wallet clauses explain deposits, withdrawals, adjustments, reversal checks and payment references for Touch 'n Go, GrabPay, Boost dan FPX. We may ask for proof when a transaction record does not match.

Depending on the issue, we may warn you, pause account actions, cancel affected promos, correct wallet entries or close access. We will base the action on the relevant clause and available records.

Contact support with your account ID, dates, payment references, game round ID if relevant and the clause you believe applies. We will check account records and reply through chat or email.

Yes. Send the correction request through support and include the field that should change. We may ask for identity checks before updating records, then confirm the result or explain any refusal.

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