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Explore How mhd8 Handles Your Privacy

At mhd8, your personal data belongs to you — we only collect what is necessary to run your account, process transactions through Touch 'n Go, GrabPay, Boost dan…

Data collected with your consentTouch 'n Go, GrabPay, Boost dan FPX transaction recordsYour right to access and deleteMalaysian law appliesContact us any time

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Browse What This Policy Covers

mhd8 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all accounts registered and accessed through mhd8.org where local law permits. We collect your name, email address, contact number, and payment identifiers linked to Touch 'n Go, GrabPay, Boost dan FPX, or FPX bank transfers — solely to process deposits, withdrawals, and

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account verification. We do not sell your data to third parties. Data shared with payment processors is limited to what is strictly required to complete your transaction. Our servers apply encryption in transit and at rest. Malaysian residents have the right under applicable local regulation to
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request a copy of the data we hold, correct inaccuracies, or ask us to remove your records where no legal retention obligation applies. Requests are handled within 14 working days.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Open a Data Request With Us

If you have a question about how your personal data is stored, want to correct an error, or wish to submit a deletion request, our privacy support team is reachable through the…

Live Chat Start a live-chat session directly from the mhd8.org footer. Our team is available daily and will log your data request, assign a reference number, and follow up within one business day.

Email Support Send your full name, registered email, and the nature of your data request to our privacy address listed on the Contact page. We reply with a formal acknowledgement and estimated resolution date.

Help Centre The mhd8 Help Centre contains step-by-step instructions for submitting access requests, updating your personal details, and understanding your rights under Malaysian data-protection law.

HOW WE PROTECT YOU

See How mhd8 Manages Data Responsibly

We have structured our data-handling practices around six pillars that cover collection, storage, access control, cookies, retention timelines, and your right to make changes.

Data Collection

We collect only what is needed: your registration details, payment method identifiers for Touch 'n Go, GrabPay, Boost dan FPX or FPX, and session logs. Nothing is collected passively beyond standard server access records.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly. You can manage cookie preferences from the banner that appears on your first visit to mhd8.org.

Account Security

Passwords are hashed with a salted algorithm; we never store them in plain text. Two-factor authentication is available for your account and we recommend enabling it from your security settings page.

Retention Periods

Transaction records linked to Touch 'n Go, GrabPay, Boost dan FPX, or FPX are kept for seven years in line with Malaysian financial-record obligations. Account profile data is deleted within 30 days of a confirmed closure request.

Third-Party Access

Payment processors receive only the data required to authorise your transaction. We do not share your contact details, browsing history, or game activity with advertisers or data brokers under any circumstance.

Requesting Changes

Submit a written request via live chat or email. We will verify your identity, locate the relevant records, and confirm the outcome — correction, deletion, or an explanation of why a legal hold applies — in writing.

Check Answers to Common Privacy Questions

The questions below cover the data rights and account-privacy situations we hear about most from Malaysian accounts. If your question is not listed here, contact our privacy support team directly and we will respond with a specific, documented answer for your case.

We collect your full name, email address, phone number, and the payment identifiers tied to Touch 'n Go, GrabPay, Boost dan FPX, or FPX. We also record session logs including your IP address and device type for security purposes.

Yes. Submit a data-access request through live chat or email with your registered email address and a valid identity verification. We will compile and deliver your data summary within 14 working days, where local law in Malaysia permits.

Transaction records — including deposits and withdrawals via Touch 'n Go, GrabPay, Boost dan FPX, and FPX — are retained for seven years to comply with Malaysian financial-record regulations. Other profile data is removed within 30 days of account closure.

We share only the minimum required data with payment processors to complete your transactions. We do not sell, rent, or trade your personal details, game history, or contact information with advertisers, data brokers, or unrelated third parties.

We use session cookies for login continuity and analytics cookies to improve page performance. A cookie-preference banner appears on your first visit to mhd8.org, and you can adjust or withdraw consent from the settings panel at any time.

Contact us via live chat or email and state clearly that you are submitting a deletion request. We verify your identity, check for any legal retention obligations, and confirm the outcome in writing within 14 working days of receiving your request.

Profile and preference data is deleted within 30 days of confirmed account closure. Financial transaction records are kept for seven years as required under applicable Malaysian law, after which they are permanently purged from our systems.

Explore How mhd8 Handles Your Privacy

Open a Data Request With Us

See How mhd8 Manages Data Responsibly

Data Collection

Cookie Policy

Account Security

Retention Periods

Third-Party Access

Requesting Changes

Check Answers to Common Privacy Questions

01 What personal data does mhd8 collect when I open an account?

02 Can I request a full copy of the data mhd8 holds about me?

03 How long does mhd8 keep my transaction records?

04 Does mhd8 share my data with third parties?

05 How does mhd8 use cookies and can I turn them off?

06 How do I ask mhd8 to delete my personal data?

07 What happens to my data if I close my mhd8 account?

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